Warranty & Policies


FlowerBox warrants that all FlowerBox products are of high quality.  We believe in our products and wish you happiness and enjoyment with their use. Our liability is limited to the purchase price of the products.  If you should for any reason have problems or concerns regarding our products, please contact us at:  


630 NW 14th Avenue

Portland OR  97209

Phone 503-487-1158 / 866-396-1185

Returns / Exchanges – In the event that you need to return an item or items, FlowerBox will gladly accept returns and exchanges within 14 days. Items purchased through other retail stores are non-returnable to us directly. Please contact the store that you purchased your items from for their return policy. Any items purchased via our website are not returnable to any of our retail stores.

If you would like to return something that you purchased at FlowerBox.com, please email us at bwalton@flowerbox.com or call 1-866-396-1185 and we will issue you a return authorization number and return address information. We will confirm the return once it is received. All pieces must be returned unopened and in perfect condition. Returns must be packaged securely with sufficient packing materials to protect the product. Please note that FlowerBox is not responsible for returned items that are damaged because of poor packaging or that are lost or stolen in the mail.


About FlowerBox

Who we are: We are FlowerBox, and we want to change the way you think about vases! Read More

Idea Book

Today we’re creating a simple design using a variety of spring-time flowers to create a romantic flower arrangement!  Read More



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